Review AEU requests

When an organization asks for a custom amount of AEU, the request waits for you in the admin panel. Review each one and either accept it, which adds the AEU to the organization's balance, or reject it with a reason.

Before you start

You need a platform owner account.
AEU Request is not shown in the sidebar on some dedicated deployments.

Steps

Open the request queue

In the admin panel sidebar, select AEU Request. The page opens on the Request Queue tab.

At the top, four cards show Total Requests, Pending (need action), Accepted and Rejected. Below them, a table lists each request with Request AEU, Request ID, Organization, Requested By, Requested Date, Status and Action.

Find a request

Type an organization name in Search Organization.... Use the status menu to show All Status, Pending, Accepted or Rejected requests.

Use Previous, Next or a page number at the bottom to move through the list.

Open a pending request

In the Action column of a pending request, select Review. The Review AEU Request window opens with the Request ID, Organization, Requested By, Requested Date and Requested AEU.

Accept the request

Select Accept request. The button shows Accepting... while it works. The approved AEU is added to the organization's balance, and the request's status changes to Accepted.

Or reject the request

Type why you're rejecting it in Rejection reason, then select Reject. A reason is required: if the box is empty, you see Enter a reason to reject this request.

The request's status changes to Rejected.

Look back at a decided request

For requests that are already accepted or rejected, select View in the Action column. The window shows the request and its Decision details: Decision, Reviewed by and Decision date.